Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /
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Hovedforfatter: | |
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Format: | Bog |
Sprog: | English |
Udgivet: |
Menlo Park, Calif. :
Crisp Publications,
1998.
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Fag: |
Fysisk beskrivelse: | xi, 149 pages ; 23 cm |
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ISBN: | 9781560524984 1560524987 |