Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /

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Bibliografiske detaljer
Hovedforfatter: Friedman, Nancy J. (Author)
Format: Bog
Sprog:English
Udgivet: Menlo Park, Calif. : Crisp Publications, 1998.
Fag:
Beskrivelse
Fysisk beskrivelse:xi, 149 pages ; 23 cm
ISBN:9781560524984
1560524987