The effects of perceived control and customer crowding on the service experience /

The effects of perceived control and customer crowding on the service experience /

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Podrobná bibliografie
Hlavní autor: Bateson, John E. G.
Další autoři: Hui, Michael K. M.
Médium: Kniha
Jazyk:English
Vydáno: Cambridge, Mass. : Marketing Science Institute, c1990.
Edice:Report (Marketing Science Institute) ; no. 90-105.
Témata:
Consumer behavior.
Customer services.
Motivation research (Marketing)
Popis
Popis jednotky:Bibliography: p. 36-40.
Fyzický popis:41 p. ; 28 cm.

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