Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /
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| 主要作者: | |
|---|---|
| 格式: | 图书 |
| 语言: | English |
| 出版: |
Menlo Park, Calif. :
Crisp Publications,
1998.
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| 主题: |
CARM 1 Store
| 索引号: |
B12857 |
|---|---|
| 复印件 1 | 可用 预订 |