Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /

Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /

Shranjeno v:
Bibliografske podrobnosti
Glavni avtor: Friedman, Nancy J. (Author)
Format: Knjiga
Jezik:English
Izdano: Menlo Park, Calif. : Crisp Publications, 1998.
Teme:
Customer services > Anecdotes.
Customer relations > Anecdotes.
Customer services.

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Signatura: B12857
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