Successful customer care /

Míreanna comhchosúla

• Customer service; a progress report,
  de réir: Hopkins, David S., 1921-
  Foilsithe / Cruthaithe: (1970)
• Inspired customer service : strategies for service quality /
  de réir: Clutterbuck, David
  Foilsithe / Cruthaithe: (1993)
• Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /
  de réir: Friedman, Nancy J.
  Foilsithe / Cruthaithe: (1998)
• Customer focus : a strategy for success /
  de réir: Langevin, Roger G.
  Foilsithe / Cruthaithe: (1998)
• The journal of database marketing & customer strategy management.
  Foilsithe / Cruthaithe: (2003)