The effect of experience on customer satisfaction /
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| Main Author: | |
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| Corporate Author: | |
| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
Sydney :
University of New South Wales, Australian Graduate School of Management,
1995.
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| Series: | Working paper series (Australian Graduate School of Management) ;
95-019. |
| Subjects: |
| Item Description: | "September 1995". |
|---|---|
| Physical Description: | 30 p. : ill. ; 30 cm. |
| Bibliography: | Includes bibliographical references (p.24-26). |
| ISBN: | 1862742529 (pbk.) |