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The effect of experience on customer satisfaction /

The effect of experience on customer satisfaction /

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Bibliographic Details
Main Author: Burton, Suzan
Corporate Author: Australian Graduate School of Management
Other Authors: Roberts, John, Sheather, Simon J.
Format: Book
Language:English
Published: Sydney : University of New South Wales, Australian Graduate School of Management, 1995.
Series:Working paper series (Australian Graduate School of Management) ; 95-019.
Subjects:
Consumer satisfaction.
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