| Egile nagusia: |
Samson, Danny |
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| Egile korporatiboa: |
Australia. Department of Industry, Technology, and Commerce,
University of Melbourne. Graduate School of Management. Centre for Manufacturing Management,
Service Industries Research Program (Australia),
Australian Coalition of Service Industries |
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| Beste egile batzuk: |
Ramsay, Liz,
Parker, Rod |
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| Formatua: | Liburua
|
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| Hizkuntza: | English |
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| Argitaratua: |
Canberra :
Australian Govt. Pub. Service,
1993.
|
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| Saila: | Report (Service Industries Research Program (Australia)) ;
no. 14.
|
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| Gaiak: | |
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