How to handle customer complaints : a company guide to customer relations and consumer rights /

समान संसाधन

• Complaints handling : AS 4269-1995 /
  प्रकाशित: (1995)
• Customer satisfaction guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
  प्रकाशित: (2006)
• Shakespeare's A lover's complaint; its date and authenticity
  द्वारा: Jackson, MacD. P. (MacDonald Pairman)
  प्रकाशित: (1965)
• Report of the Committee on Hospital Complaints Procedure.
  प्रकाशित: (1973)
• Exercising the right to be heard : a consumer guide to improving complaints procedures in our health services.
  प्रकाशित: (1992)