Exercising the right to be heard : a consumer guide to improving complaints procedures in our health services.

Exercising the right to be heard : a consumer guide to improving complaints procedures in our health services.

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Bibliographic Details
Corporate Author: Consumers' Health Forum of Australia
Format: Book
Language:English
Published: [Canberra?] : Consumers' Health Forum, 1992.
Subjects:
Health facilities > Complaints against.
Consumer complaints.
Quality of Health Care.
Delivery of Health Care.
Patient satisfaction.
Consumer Advocacy.
Australia.

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