Consumer satisfaction Customer services 7 Customer relations 3 Management 3 Attitudes 2 Competition 2 Consumer behavior 2 Customer loyalty 2 Marketing 2 Quality of products 2 Administration 1 Competition, International 1 Consumer loyalty 1 Consumers' preferences 1 Electronic commerce 1 Hospital administration 1 Hospital care 1 Hospital patients 1 Hospitality industry 1 Hospitalization 1 Hospitals 1 Hotels 1 Leadership 1 Market segmentation 1 Motivation research (Marketing) 1 Organizational effectiveness 1 Patients 1 Physical fitness centers 1 Prices 1 Quality control 1