Behavioral and financial impact of customer satisfaction and service quality : an empirical assessment in the facilities management industry.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
[S.L] : Nova Southeastern University, 1997.
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| Subjects: |
CARM 1 Store
| Call Number: |
A3:AG18C0 F08188 |
|---|---|
| Copy 1 | Available Place a Hold |