Behavioral and financial impact of customer satisfaction and service quality : an empirical assessment in the facilities management industry.
Gespeichert in:
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| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
[S.L] : Nova Southeastern University, 1997.
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| Schlagworte: |
CARM 1 Store
| Signatur: |
A3:AG18C0 F08188 |
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| Exemplar 1 | Verfügbar Bestellen |