Cita APA (7th ed.)

Zwell, M. (2000). Creating a culture of competence. Wiley.

Cita Chicago (17th ed.)

Zwell, Michael. Creating a Culture of Competence. New York ; Chichester: Wiley, 2000.

Cita MLA (8th ed.)

Zwell, Michael. Creating a Culture of Competence. Wiley, 2000.