APA (7th ed.) Citation

Cochrane, P. (1999). Outbound telephone selling: A management manual. Gower.

Chicago Style (17th ed.) Citation

Cochrane, Pat. Outbound Telephone Selling: A Management Manual. Brookfield, VT: Gower, 1999.

MLA (8th ed.) Citation

Cochrane, Pat. Outbound Telephone Selling: A Management Manual. Gower, 1999.

Warning: These citations may not always be 100% accurate.