APA (7th ed.) Citation

Norris, D. F., Fletcher, P. D., & Holden, S. H. (2001). E-government: Web sites and Web access. International City/County Management Association.

Chicago Style (17th ed.) Citation

Norris, Donald F., Patricia Diamond Fletcher, and Stephen H. Holden. E-government: Web Sites and Web Access. Washington, DC: International City/County Management Association, 2001.

MLA (8th ed.) Citation

Norris, Donald F., et al. E-government: Web Sites and Web Access. International City/County Management Association, 2001.