Service productivity management : improving service performance using data envelopment analysis (DEA) /
"Service Productivity Management systematically explores complex service issues and suggests the most appropriate methods to improve service productivity, quality, and profitability. The book provides insights and methods to answer questions on a range of productivity issues: How do you manage...
محفوظ في:
| المؤلف الرئيسي: | |
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| مؤلفون آخرون: | |
| التنسيق: | كتاب |
| اللغة: | English |
| منشور في: |
New York :
Springer,
[2006]
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| الموضوعات: |
CARM 1 Store
| رقم الطلب: |
C13821 |
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| النسخة 1 | متاح أحجز النسخة |