Donnelly, J. H. (1992). 25 management lessons from the customer's side of the counter. Irwin Professional Publishing.
芝加哥风格引文Donnelly, James H. 25 Management Lessons from the Customer's Side of the Counter. Chicago, Ill.: Irwin Professional Publishing, 1992.
MLA引文Donnelly, James H. 25 Management Lessons from the Customer's Side of the Counter. Irwin Professional Publishing, 1992.
警告：这些引文格式不一定是100％准确.