The price of government : getting the results we need in an age of permanent fiscal crisis /
"Overall, American governments from the White House to City Hall are enduring their worst fiscal crisis since World War II. But this time, the crisis will be permanent. On one side are skyrocketing costs for health care, Social Security and pensions. On the other is opposition to tax increases....
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| Format: | Book |
| Language: | English |
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New York :
Basic Books,
c2004.
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| 082 | 0 | 4 | |a 352.42130973 |2 22 |
| 100 | 1 | |a Osbourne, David. | |
| 245 | 1 | 4 | |a The price of government : |b getting the results we need in an age of permanent fiscal crisis / |c David Osbourne and Peter Hutchinson. |
| 260 | |a New York : |b Basic Books, |c c2004. | ||
| 300 | |a xiv, 370 p. ; |c 25 cm. | ||
| 500 | |a Includes index. | ||
| 504 | |a Includes bibliographical references (p. 337-360) and index. | ||
| 505 | 0 | |a Pt. 1. Smarter budgeting : the five decisions that matter most -- 1. Getting a grip on the problem -- 2. Setting the price of government -- 3. Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Pt. 2. Smarter sizing : it does matter -- 4. Strategic reviews : divesting to invest -- 5. Consolidation : smart mergers -- 6. Rightsizing : the right work, the right way, with the right staff -- Pt. 3. Smarter spending : buying value, squeezing costs -- 7. Buying services competitively -- 8. Rewarding performance, not good intentions -- 9. Smarter customer service : putting customers in the driver's seat -- 10. Don't buy mistrust - eliminate it -- Pt. 4. Smarter management : reforming how government works on the inside to improve its performance on the outside -- 11. Using flexibility to get accountability -- 12. Make administrative systems allies, not enemies -- 13. Smarter work process : tools form industry. | |
| 505 | 8 | |a Pt. 5. Smarter leadership : managing change from the radical center -- 14. Leadership for a change -- 15. Politics : truth, lies, and the campaign for public support. | |
| 520 | 1 | |a "Overall, American governments from the White House to City Hall are enduring their worst fiscal crisis since World War II. But this time, the crisis will be permanent. On one side are skyrocketing costs for health care, Social Security and pensions. On the other is opposition to tax increases. In the face of this crisis the bankrupt ideologies of left and right offer little guidance. The Price of Government does." | |
| 650 | 0 | |a Fiscal policy |z United States |x States. | |
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| 650 | 0 | |a United States |x Politics and government. | |
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| 651 | 0 | |a United States |x Appropriations and expenditures. | |
| 700 | 1 | |a Hutchinson, Peter, |d 1949- | |
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