Impact of employee service orientation on service quality in the restaurant business /

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Bibliografiske detaljer
Hovedforfatter: Kim, Hyun Jeong
Format: Thesis Bog
Sprog:English
Udgivet: 2000.
Fag:
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040 |a KKS  |b eng  |c KKS  |d AZS  |d OCLCQ  |d LR0  |d OCoLC 
043 |a a-ko--- 
100 1 |a Kim, Hyun Jeong. 
245 1 0 |a Impact of employee service orientation on service quality in the restaurant business /  |c by Hyun Jeong Kim. 
260 |c 2000. 
300 |a vi, 168 p. :  |b ill. ;  |c 22 cm. 
502 |a Thesis (Ph. D.)--Kansas State University, 2000. 
504 |a Includes bibliographical references. 
533 |a Facsimile from microfilm master copy of original dissertation.  |b Ann Arbor, Mich :  |c UMI Dissertation Services,  |d 2004 
650 0 |a Restaurants  |z Korea (South)  |x Customer services. 
650 0 |a Customer relations  |z Korea (South) 
650 0 |a Consumer satisfaction  |z Korea (South) 
650 0 |a Customer loyalty  |z Korea (South) 
650 0 |a Restaurants  |z Korea (South)  |x Attitudes. 
650 0 |a Restaurants  |x Customer services  |z Korea (South) 
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