Kim, H. J. (2000). Impact of employee service orientation on service quality in the restaurant business.
Citação do estilo Chicago (17ª ed.)Kim, Hyun Jeong. Impact of Employee Service Orientation on Service Quality in the Restaurant Business. 2000.
Citação MLA (8ª ed.)Kim, Hyun Jeong. Impact of Employee Service Orientation on Service Quality in the Restaurant Business. 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.