Consumer discontinuance decisions for continuously provided subscription services : a thesis submitted to the Faculty of the Graduate School of the University of Colorado in partial fulfillment of the requirement for the degree of Doctor of Philosophy, Graduate School of Business Administration /

Samankaltaisia teoksia

• The effect of experience on customer satisfaction /
  Tekijä: Burton, Suzan
  Julkaistu: (1995)
• Behavioral and financial impact of customer satisfaction and service quality : an empirical assessment in the facilities management industry.
  Tekijä: Horstmann, Rembert
• Overall customer satisfaction, trust, and commitment in customer voluntary performance behaviors with travelers in lodging servcies : a thesis in hotel, restaurant, and institutional management /
  Tekijä: Dai, You-De
  Julkaistu: (2002)
• Forming perceptions of overall quality in consumer products : a process of quality element integration /
  Tekijä: Silverman, Steven N.
  Julkaistu: (1995)
• Modeling the "Three C's" : a multiple choice experiment approach /
  Tekijä: Brazell, Jeff D.
  Julkaistu: (1998)