Dealing with difficult people : how to cope with impossible clients, bosses and employees /

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Bibliographic Details
Main Author: Cava, Roberta
Format: Book
Language:English
Published: Sydney : Pan Macmillan Australia, 1995, c1990.
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Description
Item Description:"Sun" -- Cover, T.p.
"First published 1991 by Pan Macmillan Publishers Australia" -- Verso t.p.
Physical Description:vi, 180 p. ; 20 cm.
Bibliography:Bibliography: p. [183]
ISBN:072510659X (pbk)