Cytowanie według stylu APA (wyd. 7)

Cava, R. (1995). Dealing with difficult people: How to cope with impossible clients, bosses and employees. Pan Macmillan Australia.

Cytowanie według stylu Chicago (wyd. 17)

Cava, Roberta. Dealing with Difficult People: How to Cope with Impossible Clients, Bosses and Employees. Sydney: Pan Macmillan Australia, 1995.

Cytowanie według stylu MLA (wyd. 8)

Cava, Roberta. Dealing with Difficult People: How to Cope with Impossible Clients, Bosses and Employees. Pan Macmillan Australia, 1995.