Managing standards of service /
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| Corporate Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London :
Hotel & Catering Training Board,
c1986.
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| Series: | An Open Tech project
Open learning management programme |
| Subjects: |
| Item Description: | Great Britain. Hotel & catering industries. Customer relations (BNB/PRECIS) |
|---|---|
| Physical Description: | 1 v. (loose-leaf) : ill., forms ; 32 cm. |
| ISBN: | 0948572086 : |