Johnston, R. (1988). Strategy, quality and resource management in the service sector. MCB University Press Limited.
Chicago Style (17th ed.) CitationJohnston, Robert. Strategy, Quality and Resource Management in the Service Sector. Rochester, Kent: MCB University Press Limited, 1988.
MLA (8th ed.) CitationJohnston, Robert. Strategy, Quality and Resource Management in the Service Sector. MCB University Press Limited, 1988.
Warning: These citations may not always be 100% accurate.