| Prif Awdur: |
Samson, Danny |
|---|
| Awduron Corfforaethol: |
Australia. Department of Industry, Technology, and Commerce,
University of Melbourne. Graduate School of Management. Centre for Manufacturing Management,
Service Industries Research Program (Australia),
Australian Coalition of Service Industries |
|---|
| Awduron Eraill: |
Ramsay, Liz,
Parker, Rod |
|---|
| Fformat: | Llyfr
|
|---|
| Iaith: | English |
|---|
| Cyhoeddwyd: |
Canberra :
Australian Govt. Pub. Service,
1993.
|
|---|
| Cyfres: | Report (Service Industries Research Program (Australia)) ;
no. 14.
|
|---|
| Pynciau: | |
|---|