Samson, D., Ramsay, L., & Parker, R. (1993). Quality-based competitiveness of service sector organisations: Application to Australia [i.e. Australian] consulting engineering firms : a report. Australian Govt. Pub. Service.
Citação do estilo Chicago (17ª ed.)Samson, Danny, Liz Ramsay, e Rod Parker. Quality-based Competitiveness of Service Sector Organisations: Application to Australia [i.e. Australian] Consulting Engineering Firms : A Report. Canberra: Australian Govt. Pub. Service, 1993.
Citação MLA (8ª ed.)Samson, Danny, et al. Quality-based Competitiveness of Service Sector Organisations: Application to Australia [i.e. Australian] Consulting Engineering Firms : A Report. Australian Govt. Pub. Service, 1993.
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