Crosling, R., & Munzberg, B. (1993). NIES TQM 'how to' approach: Guide to concepts, principles and imperatives (2nd ed. (rev.).). Dept. of Industry, Technology and Commerce, NIES Branch.
Chicago Style (17th ed.) CitationCrosling, Ron, and Bob Munzberg. NIES TQM 'How to' Approach: Guide to Concepts, Principles and Imperatives. 2nd ed. (rev.). Canberra, A.C.T.: Dept. of Industry, Technology and Commerce, NIES Branch, 1993.
MLA (8th ed.) CitationCrosling, Ron, and Bob Munzberg. NIES TQM 'How to' Approach: Guide to Concepts, Principles and Imperatives. 2nd ed. (rev.). Dept. of Industry, Technology and Commerce, NIES Branch, 1993.
Warning: These citations may not always be 100% accurate.