Caplan, F. (1990). The quality system: A sourcebook for managers and engineers (2nd ed.). Chilton Book Co..
Chicago-referens (17:e uppl.)Caplan, Frank. The Quality System: A Sourcebook for Managers and Engineers. 2nd ed. Radnor, Pa.: Chilton Book Co., 1990.
MLA-referens (8:e uppl.)Caplan, Frank. The Quality System: A Sourcebook for Managers and Engineers. 2nd ed. Chilton Book Co., 1990.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.