Rich, S. U. (1963). Shopping behavior of department store customers: A study of store policies and customer demand. Division of Research, Graduate School of Business Administration, Harvard University.
Citação norma ChicagoRich, Stuart U. Shopping Behavior of Department Store Customers: A Study of Store Policies and Customer Demand. Boston: Division of Research, Graduate School of Business Administration, Harvard University, 1963.
Citação norma MLARich, Stuart U. Shopping Behavior of Department Store Customers: A Study of Store Policies and Customer Demand. Division of Research, Graduate School of Business Administration, Harvard University, 1963.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.