The AskA starter kit : how to build and maintain digital reference services /

"Set of six self-instructional modules ... to create an Internet-based human-mediated information service. Real life experiences from existing digital reference services ... provide helpful hints for new services" -- back cover.

Salvato in:
Dettagli Bibliografici
Autore principale: Lankes, R. David
Altri autori: Kasowitz, Abby S.
Natura: Libro
Lingua:English
Pubblicazione: Syracuse, N.Y. : ERIC, Clearinghouse on Information & Technology, Syracuse University, 1998.
Soggetti:
Descrizione
Riassunto:"Set of six self-instructional modules ... to create an Internet-based human-mediated information service. Real life experiences from existing digital reference services ... provide helpful hints for new services" -- back cover.
Descrizione del documento:Spiral bound.
Pg. 232 followed by 3 leaves of "blueprints"
Descrizione fisica:xii, 232 p. : ill., ports. ; 28 cm.
Pubblico:"While this resource is geared towards service to the K-12 community, the structure and information have wider application in the library and business communities" -- p.2.
Bibliografia:Bibliography : p. 223-227; includes bibliographical references (p. 217-221)
ISBN:0937597473