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| LEADER |
01184cam a2200313 a 4500 |
| 001 |
c000275790 |
| 003 |
CARM |
| 005 |
20071107112349.0 |
| 008 |
900531m19909999vraa b 000 0 eng d |
| 019 |
1 |
|
|a 7141774
|5 LACONCORD2021
|
| 035 |
|
|
|a (OCoLC)220642725
|5 LACONCORD2021
|
| 040 |
|
|
|a VIT
|b eng
|c VIT
|d VSL
|
| 042 |
|
|
|a anuc
|
| 082 |
0 |
4 |
|a 658.8/12
|2 20
|
| 100 |
1 |
|
|a Fry, Roger.
|
| 245 |
1 |
0 |
|a Customer relations /
|c writers, Roger Fry, Andrea Idstein.
|
| 260 |
|
|
|a Melbourne :
|b Royal Melbourne Institute of Technology,
|c c1990-.
|
| 300 |
|
|
|a 98 p. :
|b ill. ;
|c 30 cm.
|
| 440 |
|
0 |
|a Communication skills ;
|v option 12
|
| 500 |
|
|
|a On cover: Victorian TAFE Off-Campus Network.
|
| 504 |
|
|
|a Includes bibliographical references.
|
| 650 |
|
0 |
|a Customer relations.
|
| 650 |
|
0 |
|a Customer services
|x Management.
|
| 700 |
1 |
|
|a Idstein, Andrea.
|
| 710 |
2 |
|
|a Royal Melbourne Institute of Technology
|
| 710 |
2 |
|
|a Victorian TAFE Off-Campus Network
|
| 852 |
8 |
|
|b CARM
|h A1:AM26D0
|i F03050
|p 0398149
|f BK
|
| 999 |
f |
f |
|i 0d73f0d9-5991-564a-bf30-a8eee0540fe7
|s 92346b31-f450-5f7b-8210-ae259382451a
|
| 952 |
f |
f |
|p Can circulate
|a CAVAL
|b CAVAL
|c CAVAL
|d CARM 1 Store
|e F03050
|f A1:AM26D0
|h Other scheme
|i book
|m 0398149
|