Stoeckel, A. B., & Quirke, D. (1992). Services: Setting the agenda for reform : a report. Australian Coalition of Service Industries : Dept. of Industry, Technology and Commerce.
Cita Chicago (17th ed.)Stoeckel, A. B., i Derek Quirke. Services: Setting the Agenda for Reform : A Report. [Canberra]: Australian Coalition of Service Industries : Dept. of Industry, Technology and Commerce, 1992.
Cita MLA (8th ed.)Stoeckel, A. B., i Derek Quirke. Services: Setting the Agenda for Reform : A Report. Australian Coalition of Service Industries : Dept. of Industry, Technology and Commerce, 1992.
Atenció: Aquestes cites poden no estar 100% correctes.