APA (7th ed.) Citation

MacDorman, L. C., MacDorman, J. C., & Fleming, W. T. (1995). The quality journey: A TQM roadmap for public transportation. National Academy Press.

Chicago Style (17th ed.) Citation

MacDorman, Littleton C., John C. MacDorman, and William T. Fleming. The Quality Journey: A TQM Roadmap for Public Transportation. Washington, D.C.: National Academy Press, 1995.

MLA (8th ed.) Citation

MacDorman, Littleton C., et al. The Quality Journey: A TQM Roadmap for Public Transportation. National Academy Press, 1995.