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| LEADER |
01091nam a2200289 a 4500 |
| 001 |
c000173801 |
| 003 |
CARM |
| 005 |
20041001151921.0 |
| 008 |
930913s1994 nyua b 001 0 eng |
| 010 |
|
|
|a 93035762
|
| 019 |
1 |
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|a 10475871
|5 LACONCORD2021
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| 020 |
|
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|a 0070212171 (alk. paper)
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| 035 |
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|a (OCoLC)28926126
|5 LACONCORD2021
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| 040 |
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|a LC
|b eng
|c LC
|d LC
|
| 050 |
0 |
0 |
|a HD9980.5
|b .F549 1994
|
| 082 |
0 |
0 |
|a 658
|2 20
|
| 100 |
1 |
|
|a Fitzsimmons, James A.
|
| 245 |
1 |
0 |
|a Service management for competitive advantage /
|c James A. Fitzsimmons, Mona J. Fitzsimmons.
|
| 260 |
|
|
|a New York :
|b McGraw-Hill,
|c c1994.
|
| 300 |
|
|
|a xviii, 462 p. :
|b ill. ;
|c 24 cm.
|
| 440 |
|
0 |
|a McGraw-Hill series in management
|
| 504 |
|
|
|a Includes bibliographical references and indexes.
|
| 650 |
|
0 |
|a Service industries
|x Management.
|
| 700 |
1 |
|
|a Fitzsimmons, Mona J.
|
| 852 |
8 |
|
|b CARM
|h A2:AN12F0
|i C06210
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