Lovelock, C. H. (1984). Services marketing: Text, cases & readings. Prentice-Hall.
Chicagoスタイル(17版)引用形式Lovelock, Christopher H. Services Marketing: Text, Cases & Readings. Englewood Cliffs, N.J.: Prentice-Hall, 1984.
MLA(8版)引用形式Lovelock, Christopher H. Services Marketing: Text, Cases & Readings. Prentice-Hall, 1984.
警告: この引用は必ずしも正確ではありません.